Tell us about your company?
Business Doctors is a national and international business support network made up of franchisee partners, all of whom have experience and expertise in helping SME business owners to grow their business. Our aim is to offer 'hands on' practical support to business owners enabling them to overcome their individual challenges and helping them to achieve their aspirations for growth.
Working with the business owner our role is to support them with whatever they need to bring about growth in their business. Strategy development is key to all our work.
Where do you want the business to be in two years time?
I would like to see my business develop to a level where we are seen as a natural partner to both the business community and the wider business support community. Helping business to grow and being recognised as a competent and dedicated advisor.
What is your background?
Having spent the best part of 20 years working in Finance and then in Sales I have worked for many businesses both at large corporate level and also for smaller companies where having a hands on approach was essential. The one thing they all had in common was that they all wanted to grow their business. This was a brilliant arena for me to hone my skills and to develop ways in which to help businesses achieve their ambitions.
I am a Graduate member of the Chartered Institute of Credit Management and have undertaken Advanced Sales Training courses both here and in Europe.
Off Piste I am passionate about Photography and Football. I have spent more than 40 years trying to perfect my photography skills and my work has been published several times. I have had a number of photographers as clients and this has come in very useful in understanding their needs.
If you could suggest one thing to Government what would it be?
The average SME business has a raft of rules and regulations to follow that often make it difficult to find the time to work ON their business rather than IN their business. How about a proper review of what it is to be in business and what the country really needs from them. In my view the one big thing that we do need is for them to grow.
What do you do to relax away from the office?
I like to get away from it all on a good walk up a mountain.
What hobbies do you have?
I am passionate about photography (see right for one of Phil's shots) and will happily spend many hours waiting for the light to change so I can catch the perfect shot. I also watch football with my son.
Have you any hidden talents?
Bizarrely I am quite good at wallpapering! (but I hate painting) (And I can’t sing either).
What one piece of advice would you give to an 18 years old Phil Hendy starting out today?
Read instructions fully before starting anything. Just because it looks easy doesn’t mean it is.
Any final thoughts?
No one person knows everything. Behind every successful business is an army of (probably) unsung heroes but these people are vital to its success. Take time to properly review what you want/need/do. Then get the right help to achieve it.
The aim of the Business Doctors is to provide business support services to the Merseyside SME market. Ten years on the Business Doctors network now spans across 36 UK offices - if you would like to find out more about Phil and the Business Doctors Wirral then visit his webiste here